Willowbell terms of use

Effective 17 October 2026. These terms are between you and Kehr & Co. LLC, a Georgia limited liability company, the developer of Willowbell ("we"). By installing or using Willowbell you agree to them. If you do not, do not use the app.

What Willowbell is, and is not

Willowbell is a household medication list, schedule and dose log. It is a record-keeping tool.

Willowbell stores what you type and shows it back as a list and a log. It never calculates a dose, suggests an interval, checks drug interactions, or gives medical advice. Strength is shown exactly as you entered it. Reminders are a convenience, not a guarantee: a phone can be off, silenced, or set to restrict notifications. Do not rely on Willowbell as the only safeguard for a medication that must not be missed.

If you think you or the person you care for may be having a medical emergency, call your local emergency number.

Your data is yours

Everything you enter stays on your device. We do not receive it, hold it or claim any right to it. Our privacy policy explains the details. Because we hold no copy, you are responsible for keeping your own backup if you need one; the app's Save a backup of everything row in Settings exists for that.

Price and purchases

Willowbell is free for one person with unlimited medications, every schedule type, the dose log, history and the printable medication list. Adding a second person needs a one-time purchase of $14.99, which unlocks unlimited people. Nothing already entered is ever hidden, locked or deleted, including if a purchase is refunded.

How you buy depends on where you are using Willowbell.

• In the web version, there is no app store, so the unlock is sold through Stripe Managed Payments: Link, LLC (a Stripe company) is the merchant of record and the seller, and Kehr & Co. LLC makes the app and answers support and refund requests. When payment completes you are given an unlock code; that code is what unlocks the app in that browser, so keep it. If you lose it, the recovery page at pay.kehrandco.com/recover shows it again when you give the email address you bought with and the last four digits of the card printed on your Stripe receipt.
• In the iPhone app, when it is available, the unlock is an in-app purchase sold by Apple under its terms. It is tied to the Apple account that bought it, and you can put it back on another device signed into that same account: open Settings and tap Restore purchase.

There is no subscription and nothing renews. We will not change a one-time purchase into a subscription later. Prices are in United States dollars.

Refunds

• Bought in the web version. Write to hello@kehrandco.com within 30 days of buying and we will have the whole amount refunded, no reason needed and no questions. The money goes back to the card Stripe charged, usually within five to ten days. Everything you have already entered stays yours.
• Bought through Apple's App Store (when the iPhone app is available). Apple runs those refunds, not us, and we can neither grant nor refuse one. Ask through your purchase history at reportaproblem.apple.com. If Apple refunds you, the unlock ends, but nothing you have already entered is deleted, hidden or locked.
• If you are in the European Union or the United Kingdom, consumer law gives you 14 days to change your mind about something bought at a distance. There is an exception for digital content that starts working immediately, which an unlock does. We do not rely on that exception: the 30-day promise above is longer than the 14 days and it applies to you too.
• Nothing in this section takes away any refund right your local consumer law gives you.

Who may use Willowbell

You need to be old enough to agree to a contract where you live: at least 16 in the European Economic Area and the United Kingdom, and at least 13 anywhere else unless the law where you are sets it higher. Willowbell is a tool for an adult to use.

License

We grant you a personal, non-transferable license to use Willowbell on devices you own or control — subject to the app store's terms where you bought it from a store, and to these terms where you bought it from us. You may not copy, modify, reverse-engineer or resell the app, or use it to build a competing product. Please do not share or sell an unlock code; it is yours to use, not to pass on.

Acceptable use

Use the app for yourself, or for people whose information you are entitled to keep, such as a child you are the parent or guardian of, or a person you care for who has agreed or on whose behalf you are authorized to act. Do not enter other people's information without that right.

Availability and changes

We may update, change or discontinue the app. Because your data is on your device, a discontinued app keeps working as long as your operating system runs it, and saving a copy of your records in Settings gets your data out at any time. We are not obliged to provide updates, but we intend to keep the app working on current operating systems for as long as it is sold.

No warranty

Willowbell is provided as is. To the fullest extent the law allows, we make no warranty that the app is error-free, that reminders will fire, that exports will be complete, or that the app will meet any particular need. You use it at your own judgment.

Limit on liability

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential loss arising from your use of the app, and our total liability to you is limited to the amount you paid for the app. Some places do not allow these limits; where that is the case they apply only as far as the law permits.

If something goes wrong

Write to hello@kehrandco.com first and give us a chance to fix it. We answer within two business days and try to finish within 30. Most problems turn out to be a misunderstanding about what the app does, and those are our fault to explain better.

There is no arbitration clause in these terms, no class-action waiver and no giving up a jury trial. If we cannot sort something out between us, the ordinary courts are open to both of us.

Governing law

These terms are governed by the laws of the State of Georgia and the United States, without regard to conflict-of-law rules, and the courts of that state are where we would bring a claim.

If you are a consumer, that does not take anything away from you. The mandatory consumer protection law of the country you live in still applies whatever this section says, and you can still bring a claim in the courts where you live. Where the two conflict, your local law wins.

Changes to these terms

If the terms change, the effective date at the top moves and the in-app About screen says what changed. Continuing to use the app after that is acceptance of the new terms.

Contact

hello@kehrandco.com. We answer within two business days.